Cancelled and postponed events
when an event is canceled without replacement or relocated to a new date you can return your tickets as part of the terms of our Terms and Conditions and Purchase Policy and get a refund in the corresponding cases. In case an insolvency proceeding has been instituted towards the promoter of a cancelled event, or in case the promoter did not allocate the money from the ticket purchases of the cancelled event back to Ticketmaster, a refund is excluded. To facilitate the return of your tickets, please note the following:
Please download the ticket return form here.